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Operations Management Reading List

Operations and Information Management, 2019/20, Semester 1
David Allen
Tutor information is taken from the Module Catalogue

Bessant, J. and Tidd, J. (2007) Innovation and entrepreneurship, John Wiley & Sons

Bozarth, C. and Handfield, R.B. (2008) Introduction to operations and supply chain management., Pearson Education

Breyfogle, F.W. (2003) Implementing Six Sigma, John Wiley

Brown, S., Lamming, R., Bessant, J. and Jones, P. (2000) Strategic operations management, Butterworth-Heinemann

Chase, R.B., Aquilano, N.J. and Jacobs, F. (2004) Production and operations management : manufacturing and services, Addison-Wesley (9th ed)

Chesbrough, H.W. (2008) Open innovation : researching a new paradigm : The New Imperative for Creating and Profiting from Technology, Harvard Business School Press

Christensen, C.M. (1997) The innovator's dilemma : when new technologies cause great firms to fail, Harvard Business School Press

Currie, R.M. (revised by Faraday, J.E.) (1989) Work study Pitman (4th ed)

Dale, B.G. (ed) (1994) Managing quality, Prentice Hall

Daellenbach, H.G. and McNickle , D.C. (2005) Management science : decision making through systems thinking, Palgrave Macmillan

Davenport , T.H. (1993) Process innovation : reengineering work through information technology, Harvard Business School Press

Dodgson, M and Rothwell, R. (eds.) (1994) The handbook of industrial innovation, Edward Elgar Publishing

Eccles, R.G. and Nohria, N. (1992) Beyond the hype : rediscovering the essence of management, Harvard Business School Press

Finch, B.J. (2003) : processes, value, and profitability, McGraw-Hill

Fitzgerald, L. and Moon, P. (1996) Performance measurement in service industries : making it work, CIMA Publishing

Fitzsimmons, J.A. and Fitzsimmons, M.J. (2004) Service Management: Operations, Strategy and Information Technology, McGraw-Hill

Goldman, S.L., Nagel, R.N. and Preiss, K. (1995) Agile competitors and virtual organizations : strategies for enriching the customer, International Thompson Publishing

Goldratt, E.M. and Cox, J. (1993) The goal : a process of ongoing improvement, Gower

Hammer, M. and Champy, J. (1993) Reengineering the Corporation: A Manifesto for Business Revolution, Nicholas Brealey Publishing

Harrison , M. (1993) Operations management strategy, Pitman

Hatch, M.J. (1997) Organization Theory: Modern, Symbolic and Postmodern Perspectives, Oxford University Press

Hayes, R.H. and Wheelwright, S.C. (1984) Restoring our competitive edge : competing through manufacturing, John Wiley and Sons,

Heineke, D. (2003) Managing services : using technology to create value, McGraw-Hill

Hill, T. (1993) Manufacturing Strategy: The Strategic Management of the Manufacturing Function, Macmillan (2nd ed)

Hill, T. (2000) Manufacturing strategy : text and cases, Palgrave (2nd ed)

Hill, T. (2005) Operations management, Palgrave Macmillan

Imai, M. (1997) Gemba kaizen : a commonsense, low-cost approach to management, McGraw-Hill

Jackson, M.C. (2003) Systems thinking : creative holism for managers, John Wiley & Sons

Johnson, R. and Clark, G. (2008) Service Operations Management, FT Prentice Hall

Kaplan, R.S. and Norton, D.P. (1996) The balanced scorecard : translating strategy into action, Harvard Business School Press

Maani, K.E. and Cavana, R.Y. (2007) Systems thinking, system dynamics : managing change and complexity Pearson Education

Meredith, J.R. and Shafer, S.M. (2002) Operations Management for MBAs, John Wiley & Sons

Mitchell, R. and Goffin, K. (2005) Innovation management : strategy and implementation using the pentathlon framework, Palgrave Macmillan

Murdick, R.G., Render, B. and Russell, R.S. (1990) Service operations management, Allyn and Bacon

New, S. and Westbrook, R. (2004) Understanding supply chains : concepts, critiques, and futures, Oxford University Press

Oakland, J.S. (2004) Oakland on quality management, Elservier Butterworth-Heinemann

Oakland , J.S. (1999) Total Organizational Excellence, Butterworth-Heinemann

Ohno, T. (1988) Toyota production system : beyond large-scale production, Productivity Press

Open Systems Group (ed) (1987) Systems behaviour Paul Chapman Publishing (3rd ed)

Pine, B.J. (1992) Mass customization : the new frontier in business competition, Harvard Business School Press

Rogers, E.M. (2003) Diffusion of innovations, Free Press

Sasser, W.E., Olsen, R.P. and Wyckoff , D.D. (1978) Management of service operations : text, cases, and readings, Allyn and Bacon

Saunders, M. (1997) Strategic purchasing and supply chain management, Pitman Publishing

Schonberger, R.J. (1986) World class manufacturing : the lessons of simplicity applied : The Free Press

Senge, P. (1990) The fifth discipline : the art and practice of the learning organization : Doubleday

Slack, N., Chambers, S., and Johnston , R. (2007) Operations Management, Financial Times/ Prentice Hall

Slack, N. and Lewis, M. (2002) Operations Strategy, Pitman Publishing

Stalk, G. and Hout, T.M. (1990) Competing against time : how time-based competition is reshaping global markets, Free Press

Swamidass, P. (2000) Encyclopedia of production and manufacturing management, Kluwer Academic Press

Szulanski, G. (2002) Sticky knowledge : barriers to knowing in the firm :, Sage

Taghizadegan, S. (2006) Essentials of lean six sigma [electronic resource], Butterworth-Heinemann

Tidd, J., Bessant, J. and Pavitt, K. (2005) Managing Innovation: Integrating Technological, Market and Organizational Change, John Wiley & Sons

Trott, P. (1998) Innovation Management and New Product Development, Financial Times Management

Voss, C.A. (Ed.) (1992) Manufacturing strategy : process and content, Chapman and Hall

Voss, C., Armistead, C., Johnston, B. and Morris, B. (1985) Operations management in service industries and the public sector : text and cases, Wiley

Waller, D. (2003) Operations Management: A Supply Chain Approach, International Thompson Business Press

Wild, R. (Ed.) (1989) International handbook of production and operations management, Cassell Educational

Wolstenholme, E.F. (1990) System enquiry : a system dynamics approach, John Wiley

Womack, J.P. and Jones, D.T. (1996) Lean thinking : banish waste and create wealth in your corporation, Simon and Schuster

Womack, J.P., Jones, D.T. and Roos, D. (1990) The Machine that Changed the World, Rawson Associates

Wright, J.N. and Race, P. (2004) The management of service operations., Thomson

This list was last updated on 10/11/2009