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Module Reading List

Systems Thinking & Consulting Practice, 2019/20, Semester 2
Matthew Davis
Tutor information is taken from the Module Catalogue

Baxter, G., Sommerville, I., 2011. Socio-technical systems: from design methods to systems engineering. Interacting with computers. 2, 4-17.

Challenger, R., Clegg, C.W., 2011. Crowd disasters: a socio-technical systems perspective. Contemporary social science 6, 343-360.

Challenger, R., Clegg, C.W., Robinson, M.A., 2010a. Understanding crowd behaviours.. In: Practical Guidance and Lessons Identified, vol. 1. TSO, London.

Challenger, R., Clegg, C.W., Robinson, M.A., 2010b. Understanding crowd behaviours.. In: Supporting Theory and Evidence, vol. 2. TSO, London.

Checkland, P., 1981. Systems Thinking, Systems Practice. Wiley, Chichester.

Cherns, A., 1976. The principles of sociotechnical design. Human relations. 29 (8), 783-792.

Cherns, A., 1987. Principles of sociotechnical design revisited. Human relations 40 (3), 153-161.

Clegg, C.W., 2000. Sociotechnical principles for system design. Applied ergonomics. 31 (5), 463-477.

Clegg, C.W., Shepherd, C., 2007. The biggest computer programme in the world ever!: time for a change in mindset? Journal of Information Technology 22, 212-221

Clegg, C.W., & Walsh, S. (1999).  Soft system analysis.  In G. Symon, & C. Cassell (Eds.),  Qualitative Methods in Organizational Research.  London:  Sage.

Clegg, C. W. & Walsh, S. (2004) Change management: time for a change!, European journal of work and organizational psychology., 13, 217–239.

Daniels, K., Le Blanc, P., & Davis, M. (2013). The models that made job design. In M. Peeters, J. de Jonge & T. Taris (Eds.), An introduction to contemporary work psychology (pp. 63-88). Chichester, UK: Wiley.

Davis, M. C., Challenger, R., Jayewardene, D. N. W., & Clegg, C. W. (2014). Advancing socio-technical systems thinking: A call for bravery. Applied ergonomics., 45(2, Part A), 171 - 180. doi:

Eason, K., 2007. Local sociotechnical system development in the NHS national programme for information technology. Journal of information technology. 22, 257- 264.

Fennell, D. (1988) Investigation into the King's Cross Underground fire (London, Department for Transport, HMSO).

Handy, C., 1993. Understanding Organizations, fourth ed. Penguin, London, UK.

House of Commons Committee of Public Accounts, 2007. Department of Health: The National Programme for IT in the NHS. The Stationery Office Ltd, London.

Lea,W., Uttley, P. & Vasconcelos, A. C. (1998) Mistakes, misjudgements and mischances: using SSM to understand the Hillsborough disaster, International Journal of Information Management, 18, 345–357.

Leavitt, H.J., 1965. Applying organizational change in industry: structural, technological and humanistic approaches. In: March, J.G. (Ed.), Handbook of organizations. Rand McNally, Chicago, IL, USA, pp. 1144-1170.

Mumford, E., 2006. The story of socio-technical design: reflections on its successes, failures and potential. Information systems journal. 16 (4), 317-342.

Pasmore, W.A., King, D.C., 1978. Understanding organizational change: a comparative study of multifaceted interventions. The journal of applied behavioral science. 14 (4), 455-468.

Perrow, C. (1984) Normal accidents: living with high-risk technologies (New York, NY, Basic).

Popplewell, O., 1985. Committee of Inquiry in Crowd Safety and Control at Sports Grounds: Interim Report. HMSO, London.

Reason, J. (1990) Human error (Oxford, Oxford University Press).

Reason, J. (1997) Managing the risks of organizational accidents (Aldershot, Ashgate).

Salmon, P.M., Cornelissen, M., & Trotter, M.J. (2012). Systems-based accident analysis methods: A comparison of Accimap, HFACS, and STAMP. Safety science., 50, 1158–1170.

Scott, P. (2009). Technology and organisations. In L. J. Mullins (Ed.), Management and Organisational Behaviour (8th Ed.), pp.634-668. London: Prentice Hall

Taylor, P., 1990. The Hillsborough Stadium Disaster, Final Report. Home Office, HMSO, London.

Waterson, P.E., 2005. Sociotechnical design of work systems. In: Wilson, J.R., Corlett, N. (Eds.), Evaluation of Human Work, third ed. Taylor & Francis, London, pp. 769-792.

This list was last updated on 18/02/2016