Professor David Allen
Tutor information is taken from the Module Catalogue
Slack, N., Brandon-Jones, A., Johnston, R. and Betts, A., (2015) Operations and Process Management, Pearson.
Cox, S (2014) Managing information in organizations : a practical guide to implementing an information management strategy ISBN: 9780230298842 paperback Palgrave Macmillan
Chaffee, D., White, G (2011) Business information management : improving performance using information systems Edinburgh: Pearson Education
Fitzsimmons, J.A. and Fitzsimmons, M.J. (2007) Service Management: Operations, Strategy and Information Technology, McGraw-Hill
Goldratt, E.M. and Cox, J. (1993) The goal: a process of ongoing improvement, Gower
Hammer, M. and Champy, J. (1993) Reengineering the Corporation: A Manifesto for Business Revolution, Nicholas Brealey Publishing
Kaplan, R.S. and Norton, D.P. (1996) The balanced scorecard : translating strategy into action, Harvard Business School Press
Lewis, M. and Slack, N. (2014) Operations Strategy, Pearson.
New, S. and Westbrook, R. (2004) Understanding supply chains : concepts, critiques, and futures, Oxford University Press
Rogers, E.M. (2003) Diffusion of innovations, Free Press
Senge, P. (1990) The fifth discipline: the art and practice of the learning organization: Doubleday
Womack, J.P., Jones, D.T. and Roos, D. (1990) The Machine that Changed the World, Rawson Associates
This list was last updated on 07/05/2019