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Module Reading List

Intercultural Business and Organisational Communication, 2021/22, Semester 1
Yolanda Cerda
Tutor information is taken from the Module Catalogue

Recommended Core Reading

Basingstoke: Palgrave Macmillan, 4th edition

Further Indicative Reading

 Agar, Michael. "Culture: can we take it anywhere?

 Appiah, Kwame Anthony (2018) The Lies That Bind : Rethinking IdentityNew York: Liveright. 

 Brandt, A. and Jenks, C. (2011) 'Is it okay to eat a dog in China? Assumptions of national food eating practices in intercultural interaction.' Language and intercultural communication. 11(1) pp 41-58. DOI: 10,1080/14708477.2010.541260 

 Breidenbach, J. and Nyiri, P. (2009) Seeing culture everywhere, from genocide to consumer habits. Seattle: University of Washington Press.

 Byram, M. and Feng, A. (Eds) (2006) Living and studying abroad : research and practiceBristol: Multilingual Matters. 

 Ablonczy-Mihalyka, L. (2015) ‘Cross-Cultural Communication Breakdowns: Case Studies from the Field of Intercultural Management’ 18th International Academic Conference, London, 25 August 2015, pp 22-32  

 Bhatia, V. and Bremner, S. (2014) Business communication. (2014). In The Routledge Handbook of Language and Professional Communication pp. 78–282. London: Routledge.

 Botescu, I. (2010) ‘The Training of International Managers – success factor in international business’. Management & Marketing Journal. 8(1). 115 – 120.

 Brislin, R.W. and Yoshida, T. (1994) Intercultural Communication Training: An Introduction. London: Sage.

 Cacciaguidi-Fahy and Cunningham, J. (2007) ’The Use of Strategic Metaphors in Intercultural Business Communication.’ Managing Global Transitions. 5(2).133-155.

 Chen, G.M. and An, P. (2009) A Chinese model of intercultural leadership competence. in DK Deardorff (Ed) The Sage Handbook of Intercultural Competence. CA: Thousand Oaks.

 Council of Europe (2010) Autobiography of Intercultural Encounters. Online available at:

 Deardorff, D.K. (2009) (Ed) The Sage Handbook of Intercultural Competence. CA: Thousand Oaks

 Du-Babcock, B. (2013) ‘English as Business Lingua Franca: A comparative analysis of communication behavior and strategies in Asian and European contexts.’ Iberica, 26. pp. 99-130.

 Glaser, E. (2007) ‘Missing Cues: Understanding Communication Barriers in Multicultural Virtual Teams’ in Ablonczy-Mihalyka, L.-Glaser, E.-Tompos, A. (eds.) Issues on culture and communication Győr-Linz: Széchenyi István University-Johannes Kepler Universität pp.7-14.  

 Grusovnik, R. & Jelovac, D. (2014) ‘The impact of managerial multicultural competencies on company’s competitive advantage in global economy.’ Innovative Issues and Approaches in Social Sciences. 7(3).

 Hall, E.T. (1973) The Silent Language. New York: Anchor Books.

 Hall E.T. (1977/1989) Beyond Culture. New York: Anchor Books.

 Holliday, A. (1999) 'Small cultures' Applied linguistics.20(2) pp. 237 – 264.

 Holliday, A. (2011)Intercultural communication and ideology London: Sage.

 Holliday, A. (2016) 'Differences and awareness in cultural travel: negotiating blocks and threads', Language and intercultural communication., 16 (3) pp. 318-331.

 Hofstede, G. H. and Hofstede, G.J. (2005) Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival. Revised and Expanded Second Edition. New York: McGraw-Hill.

 Jackson, J. (Ed) (2015) The Routledge Handbook of Language and Intercultural Communication. London: Routledge.

 O’Sullivan, K. (1994) Understanding Ways: Communicating Between Cultures. Sydney: Hale & Iremonger.

 Piller, I. (2011) Intercultural communication : a critical introduction Edinburgh: EUP.

 Sacks, J. (2003) The Dignity of Difference: How to Avoid the Clash of Civilizations, London: Continuum.

 Samovar, L. A. and Porter, R. E. (2010) Communication between Cultures. 8th Edition. Cengage Learning.

 Scollon, R., Wong Scollon, S. (2001) Intercultural Communication. A Discourse Approach. Wiley-Blackwell Publishing.

 Schwartz, B.I (1985) China's cultural values. Arizona State University. Center for Asian Studies. Tempe.

 Schwartz, S. H. (2012). An Overview of the Schwartz Theory of Basic Values. Online Readings in Psychology and Culture, 2(1).

 Sobre-Denton, M and Bardhan, N. (2013) Cultivating Cosmopolitanism for Intercultural Communication. London: Routledge.  

 Soutar, L. (2010) ‘British Female Converts to Islam: Choosing Islam as a Rejection of Individualism’. Language and Intercultural Communication, 10 (1) pp. 3-16.

 Spencer-Oatey, H. and Kádár, D. Z. (2021). Intercultural politeness : managing relations across cultures. Cambridge: Cambridge University Press.

 Stewart, E. C. & Bennett, M. J. (1991). American cultural patterns. Yarmouth, ME: Intercultural Press.

 Ting-Toomey, S. (2007) Intercultural Conflict Training: Theory-Practice Approaches and Research Challenges Journal of intercultural communication research, 2007-11-01, Vol.36 (3), p.255-271.

 Trompenaars, F. and Hampden-Turner, C. (2012) Riding the Waves of Culture: Understanding Cultural Diversity in BusinessLondon: Nicholas Brealey Publishing.

 Tuleja, E. A. (2009) Intercultural Communication for Business. South-Western Cengage-Learning.

 Zhang, T. and Zhou, H. (2008) ‘The significance of cross-cultural communication in international business negotiation’ International Journal of Business and Management. 2008. February. pp. 103-109.

 Zhu Hua (2017) 'New Orientations to Identities in Mobility' In Canagarajah S. (Ed.) Routledge Handbook of Migration and Language London: Routledge pp. 117-132.

Relevant Journals

 Journal of Intercultural Communication

International Journal of Business Communication

International Journal of Cross Cultural Management

Journal of International Business and Cultural Studies.  

Harvard Business Review

This list was last updated on 18/01/2022